Return Policy
Merchandise accepted for return with original receipt within 30 days of purchase. Item must be in original, un-opened package. Returns not accepted on sale items, dated items, books, magazines, or pens & markers.
Shipping Policy
We ship orders same day so you get your craft goodies fast!
| Flat Rate Shipping |
| $9.99 per order(some items and special requests may vary) |
| Lightweight Packages |
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If your package is lightweight and costs less to ship, then we will |
| Holding & Combining Orders |
| We are happy to hold and combine multiple orders together before shipping. If Memory Bound's cost to ship combined orders exceeds $9.99, then a Memory Bound staff member will contact you to communicate and collect any necessary additional shipping fees prior to shipping. |
| In-store Pick Up or Curbside Pick Up |
| FREE If you place an order via our website, you will receive a notification email when your order is ready to be picked up. |
| Shipping Carriers |
| All orders are shipped via USPS or UPS, and we choose the most economical service based on the weight and size of the package and the distance it is traveling. |
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| Shipment Tracking |
| If you place an order via our website, you will receive a notification email from Memory Bound when the order is shipped and an email from the carrier with a tracking number. |