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Return Policy


Merchandise accepted for return with original receipt within 30 days of purchase.  Item must be in original, un-opened package.  Returns not accepted on sale items, dated items, books, magazines, or pens & markers.
Shipping Policy
We ship orders same day so you get your craft goodies fast!

Flat Rate Shipping
$9.99 per order(some items and special requests may vary)
 
Lightweight Packages

If your package is lightweight and costs less to ship, then we will
refund a portion of the shipping charge.

 
Holding & Combining Orders
We are happy to hold and combine multiple orders together before shipping. If Memory Bound's cost to ship combined orders exceeds $9.99, then a Memory Bound staff member will contact you to communicate and collect any necessary additional shipping fees prior to shipping.
 
In-store Pick Up or Curbside Pick Up
FREE
If you place an order via our website, you will receive a notification email when your order is ready to be picked up.
 
Shipping Carriers
All orders are shipped via USPS or UPS, and we choose the most economical service based on the weight and size of the package and the distance it is traveling.
 

Shipment Tracking
If you place an order via our website, you will receive a notification email from Memory Bound when the order is shipped and an email from the carrier with a tracking number.